Customer service just isn't up to scratch, according to a survey of sales, marketing and IT professionals conducted by management consultancy Druid. Behind the bad service appears to lie a poor use of...
Companies are challenging Amazon in retail and cloud
Cosmetics firm is undergoing a top-to-toe tech refresh with GDPR compliance thrown in
DFS resorts to cloud to help handle spikes in online demand
Economy and business performance not a problem, reckon small firms
Charity engages Braintree to move away from previous payment system which was in danger of failing and losing millions of pounds of donations, admits CTO