Royal London Insurance has eliminated the need for its own call centre by using an outsourced call forwarding service for its field reps. The company has more than 1,100 mobile customer service representatives...
Three UK's 5G plan includes speed boosts for existing 3G and 4G infrastructure as it replaces Samsung 4G radio-access technology with Huawei
Move would allow rivals to supply 5G services to the lucrative enterprise sector
Any advance on £563m?
Ofcom wants to encourage customers to take advantage of choice in broadband, phone and TV
Commission calls for government to rustle up a fibre-broadband plan by spring next year