Numara's survey finds that firms are not following ITIL guides
A new report from help desk management solutions provider Numara Software suggests that firms are struggling to implement the ITIL best practice framework, despite its benefits. ITIL is a set o...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders