The prospect of a SLA standard means that customers will at last be able to compare services and demand a certain level of performance from their service provider
Later this year, IT managers will be able to measure and compare provider service level agreements (SLAs) more accurately to see where they are failing and which offer better internet and applicati...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders