Microsoft unveiled the next version of its customer relationship management (CRM) app last week, cancelling plans for a version 2.0 of the product and skipping straight to CRM 3.0, along with a subscription-based licence option to enable hosted offerings via partners.
The next release of Microsoft CRM has been something of a chaotic development. The firm was due to launch version 2.0 later this year, but following user feedback on beta versions, has cancelled pl...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders