Online retailers fail the customer service test Online retailers must improve their customer service if they are to reap the rewards of the growing e-commerce market which is set to reach more than £60bn...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy