BT's half-year sales and profits were up three per cent BT’s half-year results showed a revenue increase of three per cent to £10.1bn. The telecoms provider showed growth in so-called "new wave"...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause