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Lastminute.com automates call centre testing

04 August 2010 • 1 min read

Web site deploys Empirix system in bid to increase customer satisfaction

Lastminute.com has used the Empirix solution to test the service quality and regression of its call centre Lastminute.com has implemented Empirix’s Hammer CallMaster system to test and improve th...

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NatWest: "Diversity of thought is critical for creating innovative solutions."

The Women in Tech Excellence Awards take place in London next week and serve as a fantastic opportunity for enterprises to share ideas for some of the initiatives they have taken to create an inclusive culture for their employees, and build a more diverse...