Siebel has released a new version of its Business Analytics platform, featuring enhanced role-based user interfaces and a new predictive analytics tool designed to offer customer-facing staff more relevant...
Microsoft's Paul Allen dies following third battle with cancer
Sensitive information was left exposed to physical and cyber attackers in 2017
Enterprises are also more focused on customer retention and cost savings
Artificial intelligence will complement, not replace, humans - but we have to help each other