The Internet will not kill off call centres, but will transform them into 'contact centres' which handle an increasingly complex mix of multimedia messages. In a report issued last week, researcher Ovum...
ICO: 'Generic third-party consent is not enough and companies will be fined if they break the law'
Sunny Cove architecture will sit at heart of 10nm Core and Xeon Intel CPUs
Dozen joiners include a strong showing from China
Northern Ireland's Driver & Vehicle Agency discusses winning the Workplace Transformation Project of the Year award at the UK IT Industry Awards 2018