The number of people working as outsourced call centre agents will double by 2007, and firms will increasingly use offshore outsourcers, according to a new report. Call Center Outsourcing in EMEA, a...
The UK's leading publications covering the UK IT Industry and the Channel collaborate on a new event. We'll be celebrating successful women in the IT industry, sharing personal experiences of their journeys and the challenges along the way
If that sounds dangerous, it's because it is
Aubrey Stearn flattened the hierarchy and promoted ownership in Nationwide's NDAP department