The number of people working as outsourced call centre agents will double by 2007, and firms will increasingly use offshore outsourcers, according to a new report. Call Center Outsourcing in EMEA, a...
Machine learning could help to diagnose diseases and redistribute healthcare professionals more efficiently
API authentication flaw in third-party tracking site demo allows anyone with rudimentary skills to track phone locations
Dave Marsland, engineering manager at Paddle, describes how to build a career path for development teams
The project has been run over three years by a consortium of 20 international organisations