EDF Energy is using business intelligence software to improve customer service at its six UK call centres. The company, which supplies gas and electricity to 7.8 million UK homes and businesses, wants...
AI can handle massive data sets with ease, but how do you know what decisions to offload to an automated process?
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Maplin rescue will involve shift into 'smart home' installations
Qualcomm acquisition of NXP could make the company too big a buy for Broadcom