The National Health Service could provide first aid for IT businesses struggling against the economic downturn. The NHS is committed to shifting services online by 2005, by which time it should have...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause