Failure to involve human resources (HR) professionals when moving IT and business functions offshore is contributing to low staff morale at many firms that have adopted the model, according to a new survey....
Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon
SLAs regularly missed, staff turnover high and the mood is depressing, an insider at engineering giant AECOM has claimed, as outsourcing woes continue
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
'We didn't want to be two steps away from the action,' says delivery director Gavin Drescher
The 'service and innovation' model can help customers and service providers strike a mutually beneficial relationship