Support Software 1.6 provides email integration, call escalation and time recording, in addition to fundamental call logging and call tracking.Seagate Software's Crystal Reports 5 is integrated with the...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy