Travel agent Travelsphere has contracted Affiniti, the communications integrator, to prevent customers from waiting in call centre queues. The OpenQueue call back solution helped solve a 75 per cent...
Attackers placed Brewery job ads on recruitment sites worldwide to provide cover for their phishing emails
Worldline CIO Ryan Bryers has been on a mission to build a high quality offshore DevOps team at low cost
James Kitching, Solicitor - Corporate, Coffin Mew, examines the phenomenon of decisions being made by machines in the justice system
The company has 30 days to audit its data practises, or face the maximum £17 million fine