Some software users are being stung by 400 percent hikes in licence prices, as vendors turn to their existing customers to buoy failing revenues. The moves have prompted calls for a new software ombudsman...
Enterprises are also more focused on customer retention and cost savings
Artificial intelligence will complement, not replace, humans - but we have to help each other
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Rory Lynch, a solicitor in the media team at law firm Seddons, discusses a recent English High Court decision to stop a class action lawsuit brought against Google