New software captures real-time customer feedback British Gas is rolling out a call monitoring service to help reduce customer defections and assess training needs for contact centre staff. Improving...
Design of hyrdogel battery pack based on biology of electric eels
Intel didn't bother telling US-CERT about the vulnerabilities until information about them was leaked in January
Ubachs has had CIO roles at Staples, Procter & Gamble and Ipsos
"Most people use the internet to broaden their media horizons," claims Dr Grant Blank - not lock themselves up in 'echo chambers'