The key to a successful call centre is to put customer interaction first, according to a report by researcher Ovum which evaluates software from eight vendors, writes Lisa Kelly. David Bradshaw, senior...
Internal Apple documents found on child's MacBook in folder named 'hacky hack hack'
Intel's 10nm Core i3-8121U CPU comes to the NUC mini PC
Poorly-configured protocols are leaving whole networks open to attackers
Short lived campaign delivered FlawedAmmyy remote access Trojan via .pub and PDF files