O2 has confirmed that it will begin selling Apple’s 3G iPhone this Friday, and said it is to offer the device as part of its business handset portfolio for the first time. Announced last month, the...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause