The increasing size of web servers will bring the arcane art of capacity planning back into centre stage, writes Peter Branton. 'The demands imposed by web use are bringing a lot of the old skills back,'...
The use of chatbots and other virtual assistants will reduces staff turnover of customer service agents and improve their job satisfaction, says Feefo's Matt West
The North of England is turning into a technology hub
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Chancellor Philip Hammond unveils Fintech Sector Strategy