"The scale of Argos in terms of digital is probably not in most peoples' consciousness, but it's huge," says Mike Sackman, CIO of the high-street retailer. Argos isn't just a catalogue shop anymore...
Bots are a win-win-win for customers, sales and staff, insists customer lifecycle manager Louise McCormack
And starting 1st September 2019, all new Office 365 customers will only be able to use Microsoft's Slack-rival Teams for calling, chat and meetings
Banks are using more AI, but customers don't always trust it
A look at what's happening now in UK businesses and public services and what's just around the corner
New features rolled out with MongoDB 4.2 and the Atlas managed cloud service