Dealing with support requests from end users is a fundamental aspect of any IT department’s activity, so it is important to have the right tools for the job. Research conducted by IT automation software...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy