One of the keys to success for online retailers is to attract and retain loyal customers by constantly improving the service. So last year, CD and electronics retailer Jungle.com decided to upgrade its...
Enterprises are also more focused on customer retention and cost savings
Artificial intelligence will complement, not replace, humans - but we have to help each other
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Rory Lynch, a solicitor in the media team at law firm Seddons, discusses a recent English High Court decision to stop a class action lawsuit brought against Google