This is the world we made for ourselves – we seem to have run out of uplifting and inspiring techie terms. So new in the latest edition of the Oxford English Dictionary we have: “clickjacking”, “scareware”,...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Call recording is a requirement in the healthcare and financial services industries
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause