You would think that as economic conditions harden that customer service might improve. Certainly it should if businesses want to remain competitive, but the problem is exacerbated because all too often...
Other technologies are more suitable 'in almost every case' says digital agency. Also, China mulls anonymity ban
Company vicariously liable for leak of payroll data of 100,000 staff in 2014 by internal auditor Andrew Skelton, Court of Appeal rules
Google responds to European Commission antitrust ruling with Android licensing scheme
The CIO and CDO share many areas of responsibility - but does bringing them both together under one title make sense?