Plan and potential: Is the service delivering against current goals and objectives? Following on from my introductory blog on this topic, this is the second in a series of seven brief blogs on the subject...
Facebook has 'work to do to regain people's trust' concedes privacy director
54 per cent of IT and BPO staff suffer from depression, anxiety and insomnia caused by their work
Considers ways to ensure AI is used for good, not evil
Mike Mimoso, Editorial Director, Flashpoint, brings some advice on how organisations should maitain security