Keith Hurford at the Welsh Blood Service had a bright idea to stop cold callers phoning him from India. “I once asked my son, who was doing GCSE German, to answer the phone in German and was stunned...
Charity fundraiser, supported by Incisive Media and Investec Asset Management, beats world record for crossing the ocean in a pedalo
Gartner says 25 per cent of customer service and support operations will integrate virtual customer assistant or chatbot technology across engagement channels by 2020
Researchers claim battery charging breakthrough tech that can charge lithium batteries five times faster
University of Warwick researchers develop new technology that can radically speed-up battery charging
Avecto claims that almost half of the vulnerabilities fixed by Microsoft enable remote code execution