Harley-Davidson selected ServiceNow for IT asset management over IBM and BMC because it was the only option with out-of-the-box flexibility, something that since deployment last year has "liberated" the...
With growing interest in AI, Computing Delta predicts customer relationship management will catch up with other enterprise IT systems in 2020
Kew Gardens CIO Ian McKetty tells Computing that all the 'front of house' systems are being replaced: EPOS, CRM and BI
Computing speaks to two vendors with very different approaches
The hyperconvergence vendor moved from selling hardware to subscription software and took a hit to revenues in the process
Our bots are just flowcharts, they're not going to try to take over the world, says AA Ireland's Louise McCormack
Insurance companies have no choice but to automate so they'd better start learning how