Flint: People often forget about voice Telephone services are crucial to London-based investment bank KBC Peel Hunt. Providing corporate advisory and stockbroking services to more than 120 companies...
Amazon's cloud-based chatbot meant that more staff time could be devoted to value-add services
Cloud IP platform can detect disruptions to user experience through a mean opinion score
Video is important, but technical complexity and cost hold people back from investment
Historical records often point to a network component like a router, rather than the actual root cause
Avaya's cloud services are helping Bosch to create a standardised solution for its 440+ subsidiaries