The Department of Social Security's National Insurance computerisation project, Nirs2, is seemingly out of control. The failings of this system are causing pensions to go unpaid and contributions unrecorded....
Maplin rescue will involve shift into 'smart home' installations
Qualcomm acquisition of NXP could make the company too big a buy for Broadcom
Charity fundraiser, supported by Incisive Media and Investec Asset Management, beats world record for crossing the ocean in a pedalo
Gartner says 25 per cent of customer service and support operations will integrate virtual customer assistant or chatbot technology across engagement channels by 2020