Europe may not yet have honed its customer service skills to the same extent as the US, but companies are increasingly aware of the role that efficiently run contact centres can play in retaining customer...
ICO: 'Generic third-party consent is not enough and companies will be fined if they break the law'
Sunny Cove architecture will sit at heart of 10nm Core and Xeon Intel CPUs
Dozen joiners include a strong showing from China
Northern Ireland's Driver & Vehicle Agency discusses winning the Workplace Transformation Project of the Year award at the UK IT Industry Awards 2018