The British Library is to add change and problem management modules to its Assyst help desk, after visiting a similar system at the MoD's Abbey Wood installation last week. Internal IT support for the...
Employees claim that the tools give "the keys to the kingdom"
Researchers called the trend a "troubling sign"
The Alexa-powered hardware would offer suggestions to users on how they can better interact with people around them
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy