
BT targets $200m savings through CRM programme
Customer relationship management initiative will cover more than 21 million businesses and consumers
BT Retail is targeting $200m in cost savings by 2004 from its ambitious customer relationship management (CRM) programme. The project is perhaps the largest CRM initiative in the UK, covering more than...
More news
Warning over critical security flaw in Drupal
'Drupalgeddon' could be coming to websites running popular content management system, security specialists warn
Personal details of nearly half a million Delhi citizens leaked online, claims security researcher
MongoDB database instance was left unsecured and accessible online without so much as a password to protect it
AI technology in self-driving cars could obscure cause of accidents, warn lawyers
Decisions based on fleeting judgements made by neural networks may make it "impossible" to determine the cause of accidents
Japan's Hayabusa2 successfully touches down on asteroid Ryugu to collect rock sample
Probe expected to return in 2020 to bring the rock sample back to Earth
Back to Top