BT Retail is targeting $200m in cost savings by 2004 from its ambitious customer relationship management (CRM) programme. The project is perhaps the largest CRM initiative in the UK, covering more than...
The disruption caused by the Industrial Revolution will be nothing compared to AI, warns Haldane
EU demands that internet companies take down illegal and 'terrorist content' down within an hour - or face harsh fines
EU decides Facebook, Twitter, Google et al haven't done enough to take down terrorist and illegal content
First time all tickets sold this way
Gatwick passengers forced to read flight information from white boards after information screens go down
Vodafone claims damaged fibre cable the cause of information systems outage at Gatwick