Ever since weblogs became an accepted part of the internet, they have been advocated as powerful tools for business. In their recent book Naked Conversations, Microsoft's self-styled "Geek Blogger"...
Maplin rescue will involve shift into 'smart home' installations
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Charity fundraiser, supported by Incisive Media and Investec Asset Management, beats world record for crossing the ocean in a pedalo
Gartner says 25 per cent of customer service and support operations will integrate virtual customer assistant or chatbot technology across engagement channels by 2020