Few organisations have a customer-centric web site The motorcycle company Harley-Davidson knows its customers. As the firm’s web site says, it is one thing for people to buy your products; it is another...
Nothing is apolitical or completely free of politics
Respawn Entertainment comes up with cunning plan to deal with cheats
Facebook denies being a monopoly, Amazon denies unfairly competing with Marketplace merchants, and Google denies being evil
Amazon accused of abusing its position as both retailer and retail platform