At a recent briefing - OK, I admit, a beery evening - with boffins from BT Exact, conversation turned to email. BT is in the process of redefining the somewhat tarnished "call centre" concept and rebranding...
Despite paying lip service to DDDM many executives would still rather rely on their own gut instinct
Artificial intelligence today is barely intelligent at all. So what will it take for true AI to be developed, asks Peter Cochrane?
Gaming firm Ubisoft is among the first to try it
Krzanich resignation accepted over consensual relationship with employee