Housing group consolidated five call centres into one The Walsall Housing Group (WHG), a not-for-profit set of companies providing housing and community services in the West Midlands, has realised cost...
It's not just politicians who are increasingly eschewing knowledge and expertise - business is too, warns Peter Cochrane
Google responds to anti-trust fine over bundling of apps with Android by levying licence fee for apps in the EEA
A core team met every day to ensure the transformation stayed on track
The hotel giant is revamping its IT systems as it acquires multiple new brands