Customer service is one of the hottest topics for the helpdesk. But a helpdesk must be able to weigh the needs of its customers with the exigencies of the business. If we are to deliver good customer...
RSAL is designed to clarify the controversial licensing changes brought in last summer
Apple considering merger of MacOS and iOS apps under plan to be unveiled at Worldwide Developers Conference in June
Apps for iPhones, iPads and Mac machines could be merged into a single binary from 2021
Samsung shrugs off struggling sales of super-premium smartphones with £1800 Galaxy Fold coming in May
Samsung also first major manufacturer to rush out 5G smartphone with the Galaxy S10 5G
The company says it will try again in the next few days