IT managers are skilled in selling new projects to the men who sign the cheques. But what happens next? How many people could honestly say they could sit down at the end of a three-year payback period and prove their target was achieved? The best way to prove a genuine payback is to track it from day one, and it's never too late to start.
Companies buy technology for only two reasons: to make money, or to save money. Whatever technological prowess the industry boasts, IT exists for no other reason. Return on investment is the Holy...
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