UC&C Spotlight

The UC&C Spotlight is sponsored by NETSCOUT

Computing, in association with NETSCOUT, is hosting the UC&C Spotlight channel. The channel features everything tech professionals and business executives at large organisations need to know about unified communications and collaboration technology, trends and peer advice. The UC&C spotlight offers a convenient hub of the latest news, industry expert guidance, in-depth technical analysis and research to help you keep up to date and make decisions around your communications infrastructure. Keep this page bookmarked and check back regularly for practical tips and information on how to reduce costs, increase effectiveness, solve problems and keep your workforce connected and productive.

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UC growth is shifting to APAC, driven by Japan and China

Communications

UC market shows no signs of slowing down

clock 09 January 2018 •
Cloud-based call recording enables regulatory compliance, says TeleWare

Voice and Video

Call recording is a requirement in the healthcare and financial services industries

clock 05 January 2018 •
SD-Branch is a bundle that was developed to ease the transition to software-defined networking

Voice and Video

Cloud IP platform can detect disruptions to user experience through a mean opinion score

clock 18 December 2017 •
Avaya now has about $300 million on its balance sheet

Strategy

The company has been 'debt restructuring' for almost a year

clock 18 December 2017 •
Free Polycom phones will be part of the deal

Telecoms

Net2phone will provide hardware and services

clock 13 December 2017 •
Concerns about video quality due to network limitations were high

Voice and Video

Video is important, but technical complexity and cost hold people back from investment

clock 08 December 2017 •
Three-quarters of firms still use desk phones - and management blame staff for slow uptake

Communications

More than half of executives think that staff 'don't understand' the new technology

clock 04 December 2017 •
More than six in 10 people prefer to dial in to conference calls using codes

Telecoms

Dial-in codes are insecure, but people are wary of moving to new, unfamiliar systems

clock 29 November 2017 •
How to pave the way for machine learning- and AI-based communication

Communications

Context is everything when it comes to machine-to-human communications

clock 28 November 2017 •