Internet

Using more than one provider can lower costs and improve resilience

The disruption hit Amazon, UPS, YouTube and others

Researchers used special add-ons in their experiments, including a combination of rare earth minerals

The company has apologised to people for the inconvenience caused as a result of the glitch

Many major sites were offline for up to one hour

More than 4 million households should be eligible for sub-half-price connectivity deals

'Far too many young people' are excluded from the internet, resulting in a global digital divide

About 2.3 million people had fallen behind on their broadband bill towards the end of 2020