Monstrous waste of money
So the Department for Work and Pensions is basically paying Monster between £15m and £20m for a ready-made software package (DWP appoints Monster to overhaul Jobcentre Plus online services).
This is an absolute shocking waste of government money.
And surely this paragraph is a joke: “It is expected that the service will be available 24 hours a day, seven days a week, with the exception of planned downtime.”
Wow, 24/7 for an online service! What a novel idea. I guess that was the USP.
Eddie Jones