John Leonard
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How AA Ireland smoothed the road to more sales with bots
Bots are a win-win-win for customers, sales and staff, insists customer lifecycle manager Louise McCormack
The journey to passwordless at Zurich Insurance
Insurer is using adaptive multifactor authentication with the eventual aim of ditching passwords altogether
Making a success of bimodal IT at Esure
DevOps manager Chris Denton on a two-speed approach to software at the online insurer
The state of AI in 2019
A look at what's happening now in UK businesses and public services and what's just around the corner
Interview: Chris Evans, platform team lead at Monzo
The app-based bank has tripled in size in 12 months - how have the technology teams coped?
MongoDB unveils data lake, mobile and field-level encryption features
New features rolled out with MongoDB 4.2 and the Atlas managed cloud service
Container use has more than doubled in the past 6 months, finds survey
Study by Densify finds a rise in multi-cloud and container strategies
Breaking the mould: the rise of DevOps at KPMG
Lead DevOps engineer Ariane Gadd on building an Agile startup within the consultancy giant
CloudBees buzzes a little louder with acquisition of feature flag firm Rollout
Rollout is an important part of CloudBees' software delivery management plans, says CEO Labourey
Salesforce buys BI and analytics firm Tableau for $15.7 billion
Tableau will continue to operate under its own brand with the same leadership team
Implementing BI and data sharing across Greater Manchester Health and Social Care Partnership
'It's a story of a story of collaboration and support rather than one of diktat' says head of BI Graham Beales
Oracle and Microsoft unveil cloud interoperability partnership
Services run in Azure will now be able to connect seamlessly with Oracle's databases in the cloud
Time to break up social media firms? MPs and activists on the threat to democracy from online disinformation
Western democracy is under severe threat from autocratic regimes' use of Facebook and Twitter
SAP and Oracle are 'all about locking people in', claims Rimini Street CEO
Software giants face stiff competition from newcomers, claims Seth Ravin. SAP begs to differ
For blockchain it's time to face up to governance and regulation
Governance of decentralised systems is an unlikely 'hot' area for researchers, technologists and lawmakers alike
OVO's plans for a zero-carbon energy grid require cutting-edge technology
Group CTO Ed Conolly explains the role of data infrastructure in meeting the demand for clean energy
No room for old tech: from Sybase to Kafka at AccorHotels
Hotel group is overhailing its tech stack to meet demand for more tailored services
What's behind the ascendency of enterprise open source?
With open source filling mission-critical niches everywhere, we look at the drivers
ProtonMail releases PGP encryption library for the Go programming language
Aims to make it easier for developers to add end-to-end cryptography to their apps
Digital, big data and compliance turn spotlight on master data management
Data-driven business needs clean and accurate data
Bare metal clouds: what's happening and why now?
As the big cloud providers roll out bare metal services and open-source projects spring up we look at the drivers
Kickstarting digital transformation and DevOps at a major bank
Tech lead Ömer Saatcioglu talks through the successful pilot project to introduce digital onboarding at an established European bank
Microsoft adds a Linux kernel to Windows with WSL 2, Canonical announces support
Will support FUSE and Docker
Tutanota launches Secure Connect service for whistleblowers
Service launched on Press Freedom Day
Kubernetes: seven lessons learned from deploying it at Adobe Advertising Cloud
SREs from Adobe step though the challenges they encountered deploying containers on AWS and OpenStack and how they overcame them
How Blizzard autoscaled Overwatch on OpenStack
Cloud engineers at Blizzard reduced the game's footprint by 40 per cent
Ubuntu's Shuttleworth urges open-source foundations to stop fighting each other and focus
'Nobody asked for duelling vendors to be replaced by duelling foundations'
The challenge of scaling AI at NatWest bank
'AI is a potential solution to a problem. Is there an easier way to do it? If so that's the right way' says head of AI Tom Castle
Databricks open-sources Delta Lake, its next-gen data lake platform
Company wants more developers to drive adoption
Emotionally aware AI is imminent, says futurist Shivvy Jervis
An AI avatar voiced by Cate Blanchett that can read emotions is being rolled out right now by a major bank
Why SAP seems to be sidelining HANA
Big changes are under way at SAP, and HANA's weaknesses may be the root cause
AI & ML latest: Google disbands another AI ethics committee
Tricky stuff, ethics
Microsoft leaps into lead for HR software trials
Despite only being available for two years Dynamics Talent is most evaluated HCM software, according to a Computing study
Google Cloud adds Confluent, MongoDB and other open-source projects as managed services
They'll be treated as 'equal collaborators not a resource to be mined' Google promises .
Why AI is starting to play a bigger role in recruitment and HR
The way businesses hire and manage employees is ripe for disruption
The changing face of HR systems
The first of a two-part exploration of the HCM systems market
Cloud IaaS and PaaS - how do the main vendors stack up?
Customers care most about uptime, security and costs according to Computing's research
Keeping cloud costs under control
It's not just about making sure you turn off that unused storage, it's about planning too.
European Parliament approves controversial online copyright law
Legislators ignore protests, experts and activists to sign directive - including Articles 11 and 13 - into law
Cake buttons, order monkeys and SRE at Trustpilot
The review website's SRE manager Morten Reinholdt Boelskifte on innovation at the company
SysAdmins should retrain as SREs or risk going the way of the cobbler, says Devoteam
In the era of DevOps as a Service there's no room for traditional Ops roles - or Jenkins or Team City
DevOps at 10: Adoption across the enterprise would be the icing on the cake
As it passes the 10-year milestone DevOps no longer needs to explain itself, but it's still painful for some
The Continuous Delivery Foundation - what will it bring to DevOps?
Why now - and where is CI? CloudBees, Puppet and Sumo Logic explain the need for yet another open source foundation
'Upgrade' elections with online voting, says cryptography expert behind Switzerland's e-voting system
The last major upgrade to UK electoral law was votes for women 100 years ago, notes cryptographer David Galindo
'Low' risk that Swiss online voting bug could have been exploited, says the system's developer
Bug bounty did its job, says David Galindo
DevOps at Trainline has been a 'great adventure'
Platform operations engineer Sana Essid on working with constant change
Redis Labs tweaks its restrictive licensing
RSAL is designed to clarify the controversial licensing changes brought in last summer
DevOps at Channel 4: staying ahead of the On-Demand curve
It's all go all the time for All 4's tech team, explains senior solutions architect Dan Jackson