With growing interest in AI, Computing Delta predicts customer relationship management will catch up with other enterprise IT systems in 2020
Tools to manage the customer relationship date back decades, but have evolved in leaps and bounds in the opening years of the 21st Century. That development is set to continue in 2020, and Computin...
To continue reading this article...
Join Computing
- Unlimited access to real-time news, analysis and opinion from the technology industry
- Receive important and breaking news in our daily newsletter
- Be the first to hear about our events and awards programmes
- Join live member only interviews with IT leaders at the ‘IT Lounge’; your chance to ask your burning tech questions and have them answered
- Access to the Computing Delta hub providing market intelligence and research
- Receive our members-only newsletter with exclusive opinion pieces from senior IT Leaders
