Everyone wants to innovate but where does the money come from?
The 'service and innovation' model can help customers and service providers strike a mutually beneficial relationship
All organisations need to innovate if they are to survive and prosper. The relative urgency of this requirement depends very much on the sector and the organisation's place within it. Firms that are customer-facing...
More on Services and Outsourcing
John Lewis announces partnership with Wipro to expand its digital presence
The retailer is also transferring 244 of its non-customer facing staff to Wipro
Sale and leasebacks: sacrifice or a saviour?
James Polo-Richards, real estate lawyer and Partner in the Commercial Real Estate team at law firm Wright Hassall, explains the pros and cons of a sale and leaseback of commercial property
India's NASSCOM calls on outsourcing clients to relax some rules as India goes into coronavirus lockdown
Indian outsourcers urge clients to relax their non-disclosure and privacy rules to enable staff to work from home
Trump concerned about $10bn Pentagon cloud computing contract
Trump could stop JEDI cloud contract over competition concerns as bidding comes down Microsoft versus Amazon
How AECOM's $2.3bn outsourcing deal with IBM went disastrously wrong
Computing charts the recent history of the ailing deal, with rumours building that the companies are on the cusp of acrimoniously parting company
