The soft bots are coming: why automation favours the extrovert

John Leonard
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A positive image is becoming ever more important
Image:

A positive image is becoming ever more important

Like manufacturing, services sector is about to experience a wave of automation says Arvind Mehrotra of outsourcing giant NIIT

The first stage of automation is well underway. Autonomous machines go places where humans cannot tread, laying undersea cables, monitoring the wear on drill tips and aircraft engines and sniffing network...

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