Deploying ServiceNow's cloud-based service management platform has freed up staff at restaurant chain Pret A Manger to spend more time focusing on providing better customer service. That's what Andy...
Alan Trefler expects to see further consolidation as RPA unicorns fail to live up to their early promise
Initial feedback from the early rings suggests there is still some work to complete on the code
'Much more than a technical framework, the five pillars are a vision for how we collaborate as a function'
The company says it will add a range of customisable templates to Teams in "coming months"
Daily coronavirus update had to be delayed