When a PC manufacturer spends #23 million on a call centre, you can assume that it is working on a fairly major project ? especially when the PC manufacturer in question is Compaq. Traditionally, it...
Set against the backdrop of fears that AI will take our jobs and eventually our lives, one algorithm produces a set of home working advice which seems unlikely to displace human consultancy for the time being
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There are all sorts of routine IT management tasks that would benefit from being automated