A contrasting picture of the general quality of customer service on the internet has emerged over the past few weeks. While new research suggests online firms are increasingly aware of the need to constantly...
Small shopkeepers accuse Amazon of bending rules designed to protect India's small traders from being crushed by the ecommerce giants
Surely you can afford a human translator Jeff?
The UK's largest supermarket chain will run the pilot project for nearly six months
The American firm will not have to pay the digital tax on goods it sells directly to customers
Accidents are 50 per cent higher at facilities that rely on robots